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Account recovery not working

Posted: 01 Nov 2016, 19:22
by Moritz30
I did try the account recovery. There it said the key was invalid so I created a new account and tried again. Now I have a CubikStudio account but no license. What to do now?

Re: Account recovery not working

Posted: 01 Nov 2016, 19:36
by Max
I bought this product and wanted to register with my license, but it says that I have errors.

Re: Account recovery not working

Posted: 01 Nov 2016, 19:42
by ItzIcy
I have the same problem dude i cry.

Re: Account recovery not working

Posted: 01 Nov 2016, 19:49
by ItzIcy
I feel really bad for the admins and staff guys guys you know they will fix it. You know they will but just hold on for a while after all we are getting this amazing soft where for free because we are BDcraft Pro owners :) im sad i dont get to try it though for a while. It looks like fun:D.

Re: Account recovery not working

Posted: 01 Nov 2016, 20:01
by CloudyPixel
ItzIcy wrote: 01 Nov 2016, 19:42 I have the same problem dude i cry.
Yep me too. :(

Re: Account recovery not working

Posted: 01 Nov 2016, 20:11
by ItzIcy
:o I cant wait till they fix this then we { the people who paid for cubik pro like me and lots of others to and also people who paid for cubik studio } will have an awesome softwhere that will cut model making in minecraft in half and maybe even in a quarter :D and make amazing models so ez .

Re: Account recovery not working

Posted: 01 Nov 2016, 20:21
by CloudyPixel
When i click the link in the recovery email, i get redirected to https://cubik.studio/get ????

Re: Account recovery not working

Posted: 01 Nov 2016, 20:29
by Moritz30
I have just sent the CubikStudio support an email. Let's see if it is possible to get a key assigned manually.

Re: Account recovery not working

Posted: 01 Nov 2016, 20:42
by ItzIcy
Maybe Moritz30 but i doubt he will let u get it activated when he is probably treing to fix the website. :)

Re: Account recovery not working

Posted: 01 Nov 2016, 21:05
by Moritz30
Yeah. We can just wait and see what will happen :/ Or pay again... But that seems to be buggy sometimes, too