Cubik Studio

I just tried using the webpage to recover my key/get my email if the original download email wasn't sent out. It says no transaction found or key already activated. Unless my key was sent to someone else, it hasn't been activated, and I'm using the exact same email that the receipts were sent to. Any help here would be appreciated!

Have you read the guide to activate the product in case of missing email?: viewtopic.php?f=2&t=60

Sphax wrote: 02 Nov 2016, 22:28 Have you read the guide to activate the product in case of missing email?: viewtopic.php?f=2&t=60

Mhm. I followed that, entered my email and #, but it doesn't find the key/send an email. It just says "No transaction found with those details or key already activated." But I haven't received any key to activate and I know for a fact that I'm using the correct email.

Be sure to read the guide I linked. We checked your information and everything is present to work as expected. You just need to activate Serial and to do so, use the form.

Sphax wrote: 02 Nov 2016, 22:46 Be sure to read the guide I linked. We checked your information and everything is present to work as expected. You just need to activate Serial and to do so, use the form.

Hmm, that's very strange. I've tried it 5 or 6 times and it still won't find anything for me. I've tried capitalizing my Paymentwall #, leaving it lowercase, email, everything and it still doesn't seem to work

DM me the information you enter in that form please

Sphax wrote: 02 Nov 2016, 22:51 DM me the information you enter in that form please

Just did!

The issue should be resolved on that form now. If you can try again

HanFox wrote: 02 Nov 2016, 23:11 The issue should be resolved on that form now. If you can try again

Perfect! Thanks guys, and I look forward to seeing what blocky goodness I can create