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Serail Key Still Deactivated
Posted: 12 Jan 2017, 04:51
by phil2947
Hi there, After multiple attempts to contact someone on the support E-mail, I still can't access my serial key, because it got deactivated. Please activate it, it would be greatly appreaciated.
Re: Serail Key Still Deactivated
Posted: 13 Jan 2017, 04:47
by HanFox
I'm not entirely sure why your key has been deactivated like it has.
I've asked Sphax to take a look, but he's been really busy recently. Hopefully he'll respond soon.
Sorry for the inconvenience.
Re: Serail Key Still Deactivated [Solved]
Posted: 13 Jan 2017, 21:21
by Sphax
The issue was due to reversal payment on hold on Paypal side. The issue is now resolved and your key is unblocked. Sorry for the time it took.
Re: Serail Key Still Deactivated
Posted: 15 Jan 2017, 21:22
by phil2947
No problem, thank you!