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Bought a second App by accident

Posted: 21 Dec 2016, 15:07
by phil2947
Hey there,

I bought a copy of Cubik Studio without knowing that we could have a free copy with a cubik pro account. I requested a chargeback and got denied + got my cubik account disabled. Would it be possible to get a refund please?

Thanks

Re: Bought a second App by accident  [Solved]

Posted: 22 Dec 2016, 06:33
by Sphax
Sorry but as stated in the Terms of Sale, we do not grant refunds as soon as the software has been made available for download by you (details)

The account will be unlocked as soon as the issue is solved.