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Trouble logging in and activating account

Posted: 17 Dec 2016, 11:14
by nixin
Hello.

I am having trouble logging in with the account/email that I bought cubik studio a few minutes ago.
I tried the recover form and registered yet it said that "Account has not been activated yet. Check your emails." I tried this several times, but I didn't get an email.
I also tried to login through https://cubik.studio/get but still no luck.
So I used a different email to post here. Hope you guys can help. Thanks.

I can post the email I used and Paymentwall reference if needed.

Re: Trouble logging in and activating account

Posted: 17 Dec 2016, 11:40
by HanFox
Whilst I can see the other account you've created I can't see any reason why you'd not have received an email to activate it. Especially seeing as your current account worked fine.

I've sent a reminder activation email to your other account. If you haven't received it I can only imagine the email address is wrong.

Re: Trouble logging in and activating account

Posted: 17 Dec 2016, 11:48
by nixin
[email protected] - that's the email. Checked all mail and spam but still haven't received an activation yet.

Re: Trouble logging in and activating account  [Solved]

Posted: 17 Dec 2016, 12:00
by HanFox
That's odd. I've manually activated your other account.

Hopefully we'll get this whole email issue sorted soon. It's a been a massive pain lately.

Sorry for any inconvenience caused.

Re: Trouble logging in and activating account

Posted: 17 Dec 2016, 12:06
by nixin
I can login and download now. Thank you!