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Have Serial Key, but can't find the email
Posted: 28 Nov 2016, 20:54
by Chrisstar56
As a saw that there was Cubik Studio, I wanted to upgrade. The problem is, now, that I can't find the purchase email anymore. I luckily still have the serial key. Is there a way to get the email back? I really want to update to Cubik Studio.
Hoping for a quick solution,
Chrisstar56
Re: Have Serial Key, but can't find the email
Posted: 28 Nov 2016, 21:55
by Sphax
As always, have you read the guide to upgrade which is pinned on top of Purchase forum?:
viewtopic.php?f=2&t=14
Re: Have Serial Key, but can't find the email
Posted: 28 Nov 2016, 22:42
by Chrisstar56
Yes I did, but I can't find information on how to upgrade without the email (i just have the serial key).
If I overlooked something, I'm sorry
Re: Have Serial Key, but can't find the email [Solved]
Posted: 28 Nov 2016, 23:20
by Sphax
If you don't know the email address attached to your Serial, it's either your Paypal primary email address OR your BDcraft account email address.
You can use the lost purchase email form to get a new email for BDcraft to get back the purchase email and your serial here:
http://bdcraft.net/goods/lost
This form will let you know if the email(s) you entered are valid.
Re: Have Serial Key, but can't find the email
Posted: 29 Nov 2016, 14:04
by Chrisstar56
Thank you, I was sure I tried the email and it didn't work. Now it worked.
Thank you anyway,
Chrisstar56