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How do you activate your serial key?

Posted: 02 Nov 2016, 12:50
by MrGrandgibus
I have bought Cubik Pro and I still have my serial key.
I followed the instructions of the "How to upgrade from Cubik Pro to Cubik Studio" post which led me to create a new account.
And now I must "activate my serial" but I don't know how to. I can only purchase one.
Thank you in advance

Re: How do you activate your serial key?  [Solved]

Posted: 02 Nov 2016, 13:15
by BlueYoshi73
Go to the recovery page as it says on the help post
https://cubik.studio/recover

Re: How do you activate your serial key?

Posted: 02 Nov 2016, 13:58
by MrGrandgibus
Oh wow well that's wreid cause I tried that at least 5 times before and it didn't worked, but know it works! Even tho i still didn't recieve the email :/

Re: How do you activate your serial key?

Posted: 02 Nov 2016, 14:20
by BlueYoshi73
Good. As long as it worked, happy to help. Now I just need to find my serial number ;-;

Re: How do you activate your serial key?

Posted: 02 Nov 2016, 14:34
by epicskymi
Iv been waiting for 8h now for an email it doesn't work

Re: How do you activate your serial key?

Posted: 02 Nov 2016, 20:03
by Sphax
epicskymi wrote: 02 Nov 2016, 14:34 Iv been waiting for 8h now for an email it doesn't work
We had some issues with emails. If you've not received the email, just retry now (1 time) and wait some minutes. If that works or don't work after 1 hour, please let us know here.