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RECOVER disappear
Posted: 21 Dec 2021, 13:36
by 신동걸
MY account recover page keeps disappear after I write it once. and my transaction id doesn't work even I recieved from paymentwall.
Re: RECOVER disappear
Posted: 21 Dec 2021, 20:54
by HanFox
I'm not sure what you mean.
Which page? What are you trying to do exactly?
Re: RECOVER disappear
Posted: 22 Dec 2021, 13:19
by 신동걸
"Already purchased"slot disappears . And my transaction id doesn't work
Re: RECOVER disappear [Solved]
Posted: 22 Dec 2021, 18:22
by HanFox
Not sure what you mean by "Already purchased" slot disappears. Not sure we have that anywhere on the site as accounts/emails can be used to purchase numerous copies of the software.
Anyway, if you're sure you've received your PaymentWall receipt, and the money has left whichever account you used, you will need to send me some information via a
Private Message so I can take a look:
- Your real name (or the name of the person who bought Cubik)
- Any email addresses that may be connected to the account
- Your PaymentWall receipt