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Refund Request

Posted: 04 Mar 2021, 23:53
by crumpetcrumpetcrump
I have tried to run the software twice. The first time, it crashed my computer. The second time, the software itself crashed.

I am severely disjointed by the performance of the program, and according to your terms of purchase, a refund will be issued for non-functioning software.

Re: Refund Request

Posted: 05 Mar 2021, 09:28
by HanFox
What exactly were you doing on both occasions when it crashed?

Re: Refund Request

Posted: 06 Mar 2021, 23:55
by crumpetcrumpetcrump
Launching the software. I've tried reinstalling, but it still crashes on launch.

Re: Refund Request  [Solved]

Posted: 07 Mar 2021, 09:34
by HanFox
I see. I'm sorry you had issues.

I've submitted a refund for you. You should receive it soon.