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i need a refund

Posted: 31 Dec 2020, 21:33
by mau_u-u
Hello, I wanted to know if I can refund the application because when I try to open it, my pc slows down and when the application finishes opening it goes very slow :(. Basically I cannot use the program because my pc is slow.

I know that the conditions of sale say that it cannot be returned, but it is impossible for me to use the program on my pc. I was happy to use the application, but due to my slow and faulty computer I cannot use the program and I simply lost my money.

I know it's difficult but I would like a refund :( ...



( this is written with google translator )

Re: i need a refund  [Solved]

Posted: 31 Dec 2020, 22:10
by HanFox
As the Terms of Sale you agreed to when purchasing the software state once the software is made available to you you aren't able to get a refund.

The required computer recommendations were also made clear on the Purchase page.