Lost Account
Posted: 07 Apr 2020, 12:44
Dear Support Staff,
I purchased Cubic Pro a while ago and it seems like I have forgotten my linked BDCraft Account. I tried to follow the steps on the How to recover old Cubik Pro details and upgrade to Cubik Studio thread but this did not work with my lack of account details.
I still have my Paypal recipe and I think I used the Username "PlaceNetLukas" with the email "[email protected]" but if I try to reset my password I get an "Account not found" error.
I can upload and/or forward the Account Creation Email of my old Account and my Paypal Purchase Recipe. The Purchase was made on 05.03.2016.
Kind regards,
Lukas
I purchased Cubic Pro a while ago and it seems like I have forgotten my linked BDCraft Account. I tried to follow the steps on the How to recover old Cubik Pro details and upgrade to Cubik Studio thread but this did not work with my lack of account details.
I still have my Paypal recipe and I think I used the Username "PlaceNetLukas" with the email "[email protected]" but if I try to reset my password I get an "Account not found" error.
I can upload and/or forward the Account Creation Email of my old Account and my Paypal Purchase Recipe. The Purchase was made on 05.03.2016.
Kind regards,
Lukas