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Can't reset Cubik key

Posted: 28 Dec 2019, 06:50
by MomSaysImSpeshul
I live with my Dad and we can't always pay the internet bill, so we'll switch to a new provider, this happens alot, and its caused me not to be able to reset my Cubik key. Could it be reset please?

Re: Can't reset Cubik key

Posted: 28 Dec 2019, 09:07
by HanFox
Changing internet service provider has no effect on key uses, so that's not the case.

It would be worth you thinking if you've shared your key with a friend, and maybe they're using it hence why you keep needing to reset it so often.

If that's the case you should think about changing your password, and I can change your key, but your key won't reset until March 2020, when the system will do it automatically.

Re: Can't reset Cubik key

Posted: 28 Dec 2019, 09:56
by MomSaysImSpeshul
How long will it take to change my key? I don't need to use Cubik right now, but it would be nice to have just in case. I'll go change my password aswell

Re: Can't reset Cubik key

Posted: 28 Dec 2019, 10:56
by HanFox
I can change your key now, but you have to change your password first to make sure no one else can see the new key, or it's a pointless thing to do.

Remember, even if I change your key now it still won't be usable until around March.

Re: Can't reset Cubik key

Posted: 30 Dec 2019, 10:04
by MomSaysImSpeshul
I changed my password. Change my key. Waiting until March will be worth it.

Re: Can't reset Cubik key

Posted: 30 Dec 2019, 10:34
by HanFox
MomSaysImSpeshul wrote: 30 Dec 2019, 10:04 I changed my password. Change my key. Waiting until March will be worth it.
No, you haven't. Until you change your password I can't change your key.

Re: Can't reset Cubik key

Posted: 31 Dec 2019, 06:03
by MomSaysImSpeshul
Its changed now

Re: Can't reset Cubik key  [Solved]

Posted: 31 Dec 2019, 08:08
by HanFox
Okay, your serial has been changed.

Remember to keep your account details safe, and not share them with anyone.