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Download problems

Posted: 03 Feb 2019, 19:33
by Petro zilia
I bought the software, entered the link sent to me by email, entered a password to Activate Product and confirm my account, and then it brings me to the purchasing page with the buy button...

Re: Download problems

Posted: 04 Feb 2019, 12:00
by HanFox
Please try following the activation link again.

Re: Download problems

Posted: 04 Feb 2019, 12:07
by Petro zilia
I try at least 7 times...

Re: Download problems

Posted: 04 Feb 2019, 12:12
by HanFox
I'm sorry, but I added some debugging information and required someone with issues to try again as I was having issues pinpointing what was causing the issue.

I think I've fixed the problem now. Can you try your activation link again? If it doesn't work this time I will activate your product manually instead.

Re: Download problems

Posted: 04 Feb 2019, 12:17
by Petro zilia
its give me 500 error (500 - An internal server error occurred.)

Re: Download problems  [Solved]

Posted: 04 Feb 2019, 12:24
by HanFox
Ah, well, then to add your product manually I will need to send me some information via a Private Message:
  • Your real name (or the name of the person who bought Cubik)
  • Any email addresses that may be connected to the account
  • Your receipt (or the date of purchase)
  • Your PaymentWall reference number (similar to w00000000)