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Download Button is not there
Posted: 29 Oct 2018, 01:57
by nickroo9
So I just baught the software and i cannot find the download button. Im sighned in and I press Download BUT It just gives me the option to buy it again. PLZ can i get some help with a guide or directions. Thanks!!!
Re: Download Button is not there [Solved]
Posted: 29 Oct 2018, 09:06
by HanFox
You should receive a link from Cubik Studio with an activation link.
If you haven't received it yet, and you used PayPal, PayPal may have processed it as an eCheque/eCheck and it can take up to 5 days to process.
If you didn't use PayPal and have received your receipt from PaymentWall you can try this form:
purchase-support-f2/how-to-recover-cubi ... i-t60.html
Re: Download Button is not there
Posted: 29 Oct 2018, 20:40
by nickroo9
How do I download Cubik Studio once the 5 days has comepleted??? Can you send me the software to use right now since you have already seen that I baught the software? Thanks.
Re: Download Button is not there
Posted: 29 Oct 2018, 20:51
by HanFox
I don't know what makes you think I can see you've bought the software.
Until PaymentWall (the payment portal) confirms the payment we have no idea if you have or have not bought it, which is why you haven't received an activation email (that happens automatically upon payment confirmation).
Re: Download Button is not there
Posted: 29 Oct 2018, 20:55
by nickroo9
Oh sorry about that. I thought that if I make an account that means i baught it. Anyway I got the download, Thank you very much!!!