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Purchased but no email
Posted: 11 Sep 2018, 03:42
by pfg
I bought cubik pro and got a receipt from PayPal but it's been two days and I haven't gotten an email. I also tried using the recovery and it says that no transaction with those details was found.
Re: Purchased but no email
Posted: 11 Sep 2018, 11:09
by HanFox
If you purchased via PayPal and it was processed as an eCheque/eCheck it can take up to 4 days to process. That's entirely on PayPal doing checks on their end.
Re: Purchased but no email
Posted: 14 Sep 2018, 20:44
by pfg
It's been 4 days now and I still haven't received an email and recovery doesn't work. Paypal sent me a receipt and my bank has the transaction listed as done
Re: Purchased but no email [Solved]
Posted: 14 Sep 2018, 20:54
by HanFox
You will need to send me some information via a Private Message so I can check for your purchase:
- Your real name (or the name of the person who bought Cubik)
- The email addresses connected to the purchase
- Your PayPal receipt
Re: Purchased but no email
Posted: 15 Sep 2018, 01:22
by pfg
I PMed you