Cubik Studio

Hello,

My friend Tara3208 has bought the Cubik PRO for me some time ago, I've tried to upgrade it to Cubik Studio using the same serial and e-mail (got the updater from him since I'm not allowed to login his account), having tried for several times everytime I got a negative response (see attachments*[below]).
My friend (Tara) tried to upgrade on MacOS it worked like a charm but on Windows 8.1 x64 it just doesn't. (I also tried on Windows 10 Pro x64 in a Virtual Machine, guess what, it doesn't work on that too )

To summarize, seemingly the problem is about OS, if there is already a solution for this issue let me know.
Yes, I typed the e-mail all lowercase.



Attachment1*



Attachment2*



Attachment3*

Send me by PM what are the information you are entering in the 2 fields.

Sphax wrote: 12 Nov 2016, 11:28 Send me by PM what are the information you are entering in the 2 fields.

Done.

Please retry and be sure to not share your licence or it might be completely deactivated according to our Terms of Use.

Sphax wrote: 12 Nov 2016, 22:01 Please retry and be sure to not share your licence or it might be completely deactivated according to our Terms of Use.

Only I use the program and the licence rights are mine, he just bought for me.
I retried but no luck, same error. I really want to use the program will it be solved?

Still experiencing the same error, assistance would be really appreaciated.

Upgrading to Windows 10 Pro x64 solves this.