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Key stolen and used too many times on different computers.
Posted: 27 Jun 2018, 19:55
by Pixelated_Pickax
Somehow, one of my friends got access to my Cubik studio key and blocked me out. I need a new key to let me back on. Please block any other unusual computers using my current key as well.
Re: Key stolen and used too many times on different computers. [Solved]
Posted: 29 Jun 2018, 10:26
by HanFox
The only "somehow" would be that you either let them have access or you left your account logged in on their computer. You should be more careful with your accounts.
I see your password was changed earlier this month, but as you claim your account was accessed by someone else you'll need to prove you're the actual account owner before I make any changes.
Please PM me some details:
- The email address you used to buy Cubik Studio
- Your real name
- The date of purchase
- A screenshot of your PaymentWall receipt