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Problem Transferring from Cubik Pro to Cubik Studio

Posted: 25 Nov 2017, 07:20
by Endercraft
I have tried to transfer my account. I have looked at the forums and followed the guide however I need the serial code from the purchase email. When I use the resend form I can't receive the email. Is there some other way?

Re: Problem Transferring from Cubik Pro to Cubik Studio

Posted: 25 Nov 2017, 10:51
by HanFox
The old form has issues sending emails and I have now replaced it.

Please try: https://cubik.studio/recover_key

Re: Problem Transferring from Cubik Pro to Cubik Studio

Posted: 25 Nov 2017, 16:32
by Endercraft
I still don't receive the email.

Re: Problem Transferring from Cubik Pro to Cubik Studio

Posted: 25 Nov 2017, 18:16
by HanFox
Did the form say it found a key or not?

Re: Problem Transferring from Cubik Pro to Cubik Studio

Posted: 26 Nov 2017, 03:59
by Endercraft
It just showed the same form but blank

Re: Problem Transferring from Cubik Pro to Cubik Studio  [Solved]

Posted: 26 Nov 2017, 09:30
by HanFox
I suspect the Javascript is cached on your PC, so I guess we'll do it the hard way.

Please send to me in a Private Message the following:
  • A PayPal (or similar) receipt, or at least a relatively accurate date of purchase;
  • the email addresses you likely used;
  • the username you likely used;
  • your real name

Re: Problem Transferring from Cubik Pro to Cubik Studio

Posted: 26 Nov 2017, 15:03
by Endercraft
It worked, thanks.