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Registration Error?

Posted: 26 Oct 2017, 21:24
by Type
Hey Cubik community,

Just creating a forum based on an issue Ive recently encountered. Ive been using Cubik for about 4 months now, maybe more, and it has been working fine, I recent factory reset my computer cause it was bugging out and I cant register now... I have the correct email correct serial code and everything, but when I download the updater and try to register so I can open cubik again, it doesn't work. Keeps saying "ERROR - An error occurred while checking registration: The license information entered contains one or more error..." I know all my info is right and it says the failed registration like 1-3 seconds upon clicking register. I really have no idea what Im doing wrong and if you guys could help me, that'd be great. Thanks

Re: Registration Error?

Posted: 27 Oct 2017, 09:17
by HanFox
Please, verify you are entering the right email and serial in the fields and verify your OS is configured with the correct timezone and your clock is set to the right hour.

Re: Registration Error?

Posted: 27 Oct 2017, 22:53
by Type
HanFox wrote: 27 Oct 2017, 09:17 Please, verify you are entering the right email and serial in the fields and verify your OS is configured with the correct timezone and your clock is set to the right hour.
I checked all the time settings and have entered the correct fields, but am still getting the error. I really have no idea why this is happening. Any other ideas of what could be going on and how to fix it?