refund due to accidentally buying 2 copies  [Solved]

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refund due to accidentally buying 2 copies

Post by forsythia224 » 01 Aug 2020, 18:29

At the first payment, I waited a long time, but the payment page did not proceed.
So I used another payment method, but the previous payment proceeded.
As a result, I paid twice. Please refund one.
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forsythia224
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Re: refund

Post by HanFox » 01 Aug 2020, 19:56

Please activate one of your products first, and then we'll refund the remaining one.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

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Re: refund

Post by forsythia224 » 02 Aug 2020, 17:40

I activated one of products.
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Re: refund

Post by HanFox » 02 Aug 2020, 18:18

Neither of your purchases have been activated.

You should have received an email from us with activation link, if not please use this form: https://cubik.studio/recover2
Create your own thread for purchase/activation/key issues.

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Re: refund

Post by forsythia224 » 02 Aug 2020, 18:29

I did it.
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forsythia224
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Re: refund  [Solved]

Post by HanFox » 02 Aug 2020, 19:03

Your refund has been processed.

You should receive a confirmation via email.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

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