Hello,
i have a problem with activating my key.
I enter the correct email+serial and i get this error:
Error
An error has occured while checking for registration
The license information entered contains one or more error...
What i tried to do to fix this:
restarting the pc,
redownloading,
redownloading from a different browser,
putting the folder in a diffrerent place (example:It was in D:\cubik, now it is in D:\Program Files\cubik
Since i did not purchase the key i just got it when i registered and activeted my email, i don't know where to seek help.
My apologies if i am seeking help at the wrong place.
I can't activate my serial [Solved]
- milosmml7777
- Posts: 3
- Joined: 06 Nov 2016, 11:17
Re: I can't activate my serial
What do you mean exactly?milosmml7777 wrote: ↑06 Nov 2016, 12:36 Since i did not purchase the key i just got it when i registered and activeted my email, i don't know where to seek help.
Do you see your Serial key on the Download page?
Have you upgraded Cubik Pro or purchased Cubik Studio?
Re: I can't activate my serial
Yes i do see my serial key and no i did not upgrade or purchase.
here is a screenshot: http://prntscr.com/d3thvb
here is a screenshot: http://prntscr.com/d3thvb
- milosmml7777
- Posts: 3
- Joined: 06 Nov 2016, 11:17
Re: I can't activate my serial
If you did not upgrade or purchase, then how do you see a Serial?
- sebastinzeza
- Early Adopter
- Posts: 5
- Joined: 02 Nov 2016, 03:28
Re: I can't activate my serial
Does "Cubik Studio - Updater" print the same error when you try to register it?
Re: I can't activate my serial
- milosmml7777
- Posts: 3
- Joined: 06 Nov 2016, 11:17
Re: I can't activate my serial
Sphax didn't say any way to solve it for now, we are waiting viewtopic.php?f=2&t=51
Re: I can't activate my serial [Solved]
That should be fixed now.milosmml7777 wrote: ↑06 Nov 2016, 17:45I don't know
and
I get the error in the CubikUpdater
http://prntscr.com/d3uqmk
By the way, if you seen a serial on the Download page when logged in but never purchased or upgraded, that was a display error.
Cubik Updater or Cubik Studio are not able to validate your license knowing it does not exist: you must purchase product to get a valid license.
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