Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
Post
by Bomerie » 04 Apr 2018, 15:03
Hi it's me...Again

I managed to download Cubik Studio and thanks to your help Hanfox but when i start the game i have this error

so please help me for the last time and sorry again...
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Bomerie
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Post
by HanFox » 05 Apr 2018, 10:12
Make sure you're entering the email address and key that is displayed on
https://cubik.studio/get correctly
Also make sure your computer's time is set correctly.
Create your own thread for purchase/activation/key issues.
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Post
by Bomerie » 05 Apr 2018, 18:03
Yes i'm sure that the email and key was right but i think the problem is in the time zone, in my computer i'm on the utc+1 Paris but in my profile page on this website i'm on utc+2 so do you have any idea how to fix that ?
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Bomerie
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by HanFox » 05 Apr 2018, 19:26
You just need to make sure your time on your PC is correct. The time on the forum doesn't matter.
Create your own thread for purchase/activation/key issues.
Please don't Private Message admins without prior permission. Your message may be missed.
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HanFox
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Post
by Bomerie » 05 Apr 2018, 19:46
Yes, the time of my computer is correct so please find where is problem i try everythings
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Bomerie
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Post
by HanFox » 06 Apr 2018, 09:18
I tested your details and Cubik accepted them fine. That would suggest the issue is with how you're inputting the details or an issue with your computer time.
Create your own thread for purchase/activation/key issues.
Please don't Private Message admins without prior permission. Your message may be missed.
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HanFox
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Post
by Bomerie » 06 Apr 2018, 17:32
i'm sure i defined my time in the utc of paris and automatically but the issue persit, i rewrite the key also and i made no mistake but can it's possible that is due to the summer time change in french ?
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Bomerie
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Post
by Bomerie » 10 Apr 2018, 19:49

this is my time setup if that can help you
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Bomerie
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Post
by Bomerie » 15 Apr 2018, 17:46
Did you know what can i do to fix that ?
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Bomerie
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Post
by HanFox » 15 Apr 2018, 18:22
You can try deleting the folder at:
Code: Select all
%appdata%\..\LocalLow\BDcraft\Cubik
and trying again.
Create your own thread for purchase/activation/key issues.
Please don't Private Message admins without prior permission. Your message may be missed.
Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
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HanFox
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