No email received [Solved]

[xorinzor]

I purchased cubik studio but did not receive any email as it said it would.

Also, I apparently messed up my username, can this be changed to "xorinzor" ? thanks.

[karahanio]

Almost 4 hours past after I bought Cubik Studio and I didn't receive any E-Mail like you (except Paymentwall receipt) also when I try to use the serial key in download page, I am getting error "The license information entered contains one or more error..."

[xorinzor]

I gave http://bdcraft.net/goods/lost a try, and it tells me: Wrong Transaction details. Please, verify what you have entered and try again.

[Sphax]

That means you are entering something wrong. Be sure to enter Paypal email, BDcraft account email and then date of purchase.

[xorinzor]

I double checked all of that, even have a paymentwall receipt and paypal receipt. It appears my data was just not stored in the database (either that or I messed up my email again, which I actually kinda doubt)

[Sphax]

If you purchased Cubik Studio, read the following guide: viewtopic.php?f=2&t=60

[xorinzor]

that doesnt work either unfortunately. I did notice something though, the transaction ID on that page is: b000000, whereas mine is w0000000.

EDIT: I sent you a PM

[HanFox]

The issue should be resolved on that form now. If you can try again

[xorinzor]

Ah, yes I got it now

Can you still change my username to: xorinzor? I mistyped it during registration.