Download problems  [Solved]

Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
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Download problems

Post by Petro zilia » 03 Feb 2019, 19:33

I bought the software, entered the link sent to me by email, entered a password to Activate Product and confirm my account, and then it brings me to the purchasing page with the buy button...
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Petro zilia
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Re: Download problems

Post by HanFox » 04 Feb 2019, 12:00

Please try following the activation link again.
Create your own thread for purchase/activation/key issues.

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Re: Download problems

Post by Petro zilia » 04 Feb 2019, 12:07

I try at least 7 times...
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Re: Download problems

Post by HanFox » 04 Feb 2019, 12:12

I'm sorry, but I added some debugging information and required someone with issues to try again as I was having issues pinpointing what was causing the issue.

I think I've fixed the problem now. Can you try your activation link again? If it doesn't work this time I will activate your product manually instead.
Create your own thread for purchase/activation/key issues.

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Re: Download problems

Post by Petro zilia » 04 Feb 2019, 12:17

its give me 500 error (500 - An internal server error occurred.)
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Re: Download problems  [Solved]

Post by HanFox » 04 Feb 2019, 12:24

Ah, well, then to add your product manually I will need to send me some information via a Private Message:
  • Your real name (or the name of the person who bought Cubik)
  • Any email addresses that may be connected to the account
  • Your receipt (or the date of purchase)
  • Your PaymentWall reference number (similar to w00000000)
Create your own thread for purchase/activation/key issues.

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