When can i reset key? [Solved]

[MiniMark]

my computer reinstall window and i can't use cubik now please help me T^T

(sry im not good at english)

[HanFox]

As the message says you don't need a reset.

What's happening when you try to use the software?

[MiniMark]

As the message says you don't need a reset.

What's happening when you try to use the software?

error message that your key is being used by too many users​

I​ cant​ use​ program T^T

[HanFox]

Make sure you're entering your details correctly exactly as they're displayed on https://cubik.studio/get

If that doesn't help please post a screenshot of the error.