Activation link (key) doesn't work  [Solved]

Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
Post Reply

Activation link (key) doesn't work

Post by KickDesigns » 01 Feb 2019, 17:10

I just bought Cubik Studio 5 minutes ago. I clicked on the link in the email and got the message "This key has either already been activated or is erroneous.". Here is the bill number to proof that I paid 19,90€: w178021607
I already tried to use your recovery method but it also gave me an error message.
I apologize for my bad English and hope that you can help me. :)

Kind regards, Erik
Last edited by KickDesigns on 01 Feb 2019, 21:00, edited 1 time in total.
User avatar
KickDesigns
Supporter
Posts: 2
Joined: 25 Jan 2019, 21:54
Location: Germany

Re: Activation link (key) doesn't work  [Solved]

Post by HanFox » 01 Feb 2019, 21:02

The issue has been resolved, but your activation token will have changed.

Please use the guide here to activate your product: purchase-support-f2/how-to-recover-cubi ... i-t60.html
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
User avatar
HanFox
Web Admin
Posts: 1152
Joined: 16 Apr 2012, 00:46

Re: Activation link (key) doesn't work

Post by KickDesigns » 01 Feb 2019, 21:13

HanFox wrote: 01 Feb 2019, 21:02 The issue has been resolved, but your activation token will have changed.

Please use the guide here to activate your product: purchase-support-f2/how-to-recover-cubi ... i-t60.html
Thank you very much! It works now. :)
User avatar
KickDesigns
Supporter
Posts: 2
Joined: 25 Jan 2019, 21:54
Location: Germany
Post Reply

Return to “Purchase Support”