What "severe issue"? What error are you getting? What exactly happens? What steps did you take to try and rectify it?

What happens when you try? Are you getting any errors?

What have you tried to fix the issue?

Sorry for the delay in responding.

We don't support Blockbench. We only support what's stated on the Features page.

ItIsLoner wrote: ↑12 Jan 2024, 18:53 Hey! Id really like to change my username from Loner to ItIsLoner. Thanks in advance for the help!

Done.

You should use the account you're currently logged in with and any keys associated it with on https://cubik.studio/get If your username is still incorrect please state what it should be. However, what it is currently set to is what you signed up with. All I did was copy it from the other account to ...

Yea, like I said, your username on the website was fine. I even checked sending emails with special characters and they sent without being jumbled, so I'm not sure what happened when you signed up. Regardless, I've changed the username of your account to 정찬희. I assume this is what you were requesting?

When I search for your email the username which shows up looks like 정찬희 not the jumble you've posted.

Are you sure you've not got some weird encoding or addon in your browser that's fudging the characters?

Oh sorry, didn't realise that form was also having issues as well as the email issues. That form is now also fixed.

I'm glad you were able to recover your account.

We were having issues with sending emails which has now been fixed.

If you try to reset your password for your other account now you should be able to as long as you know the email address, and can access that inbox.

If you've not received the activation email please read:
purchase-support-f2/how-recover-cubik-s ... i-t60.html