refund due to accidentally buying 2 copies  [Solved]

Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
Post Reply

refund due to accidentally buying 2 copies

Post by forsythia224 » 01 Aug 2020, 18:29

At the first payment, I waited a long time, but the payment page did not proceed.
So I used another payment method, but the previous payment proceeded.
As a result, I paid twice. Please refund one.
User avatar
forsythia224
Supporter
Posts: 3
Joined: 01 Aug 2020, 18:16

Re: refund

Post by HanFox » 01 Aug 2020, 19:56

Please activate one of your products first, and then we'll refund the remaining one.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.
User avatar
HanFox
Web Admin
Posts: 934
Joined: 16 Apr 2012, 00:46

Re: refund

Post by forsythia224 » 02 Aug 2020, 17:40

I activated one of products.
User avatar
forsythia224
Supporter
Posts: 3
Joined: 01 Aug 2020, 18:16

Re: refund

Post by HanFox » 02 Aug 2020, 18:18

Neither of your purchases have been activated.

You should have received an email from us with activation link, if not please use this form: https://cubik.studio/recover2
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.
User avatar
HanFox
Web Admin
Posts: 934
Joined: 16 Apr 2012, 00:46

Re: refund

Post by forsythia224 » 02 Aug 2020, 18:29

I did it.
User avatar
forsythia224
Supporter
Posts: 3
Joined: 01 Aug 2020, 18:16

Re: refund  [Solved]

Post by HanFox » 02 Aug 2020, 19:03

Your refund has been processed.

You should receive a confirmation via email.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.
User avatar
HanFox
Web Admin
Posts: 934
Joined: 16 Apr 2012, 00:46

Post Reply

Return to “Purchase Support”